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Topic ClosedI need support for UT2

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gr27 View Drop Down
Licensed Member
Licensed Member


Joined: January-27-2015
Points: 7
Direct Link To This Post Topic: I need support for UT2
    Posted: January-27-2015 at 7:23am
I just bought UT2 from Flight1 and install it into FSX but i have an Error message: "Error loading default UT2 or FSX settings. There are multiple root elements. Line 7, position 4." 
And no AI in FSX. I try to uninstall UT2 and install it again but the same problem. So i try the "Help and support" but no help, i can't go into "Product Support for Licensed Users", it says: "only members with sufficient permission can access this page", i just pay 45$ for UT2 which does not work and i don't have "sufficient permission" to get the support i need?
Please help.


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hanstatdg View Drop Down
Admin Group
Admin Group


Joined: May-26-2005
Location: London, UK
Points: 9314
Direct Link To This Post Posted: January-27-2015 at 8:08am
For UT2 help, please register in the Forum for Licensed UT2 Users HERE.
David Hanstater
Administrator.
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Jeff Smith View Drop Down
Licensed Member
Licensed Member


Joined: June-09-2005
Points: 1507
Direct Link To This Post Posted: January-28-2015 at 12:45pm
If you are unable to register and get licensed support, please use our ticket system at
http://www.flight1.com/ticket.asp and we can help you with the access issues.
Keep the Blue Side UP!

Jeff Smith --x-O-x--
Flight One Software
Sales Support
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