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windowseat73 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote windowseat73 Quote  Post ReplyReply Direct Link To This Post Topic: Can't Access Support Forum
    Posted: March-31-2017 at 12:24pm
Hi Everyone,

I'm loving UT Live!  However, I want to post a couple of questions/issues that I've noticed, but I can't access the forum.  I've followed the registration link, entered my info and serial number, and it says that my number has already been assigned.  Can you tell me how to get access?

Thanks,

John
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Steve Halpern View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steve Halpern Quote  Post ReplyReply Direct Link To This Post Posted: March-31-2017 at 12:45pm
Hi John,

I checked it and you are good to go now.

Steve Halpern

Flight One Software
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lildoo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lildoo Quote  Post ReplyReply Direct Link To This Post Posted: March-31-2017 at 2:51pm
Same problem as above.
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Steve Halpern View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steve Halpern Quote  Post ReplyReply Direct Link To This Post Posted: March-31-2017 at 3:04pm
Hi,

Use the ORIGNIAL ut2 registration, not the new one. You likely upgraded and never registered the first version.
Steve Halpern

Flight One Software
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lildoo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lildoo Quote  Post ReplyReply Direct Link To This Post Posted: March-31-2017 at 3:11pm
Originally posted by Steve Halpern Steve Halpern wrote:

Hi,

Use the ORIGNIAL ut2 registration, not the new one. You likely upgraded and never registered the first version.

Thanks. works now. Smile
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windowseat73 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote windowseat73 Quote  Post ReplyReply Direct Link To This Post Posted: March-31-2017 at 11:34pm
Thanks Steve
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mushallyjs View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mushallyjs Quote  Post ReplyReply Direct Link To This Post Posted: April-01-2017 at 8:19am
Hi all

Got this problem too.  I have registered ut2 and live but still can't access members area.

Thanks, Allan Thomson
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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: April-01-2017 at 10:54am
Originally posted by mushallyjs mushallyjs wrote:

Hi all

Got this problem too.  I have registered ut2 and live but still can't access members area.

Thanks, Allan Thomson


Hello Allan,

Please create a ticket at http://www.flight1.com/ticket.asp and I can help you further there.
Keep the Blue Side UP!

Jeff Smith --x-O-x--
Flight One Software
Sales Support
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audetbe View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote audetbe Quote  Post ReplyReply Direct Link To This Post Posted: April-02-2017 at 12:29pm
I can't access too
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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: April-02-2017 at 3:13pm
Originally posted by audetbe audetbe wrote:

I can't access too


Hello Allan,

Please create a ticket at http://www.flight1.com/ticket.asp and I can help you further there.
Keep the Blue Side UP!

Jeff Smith --x-O-x--
Flight One Software
Sales Support
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unc1rlm1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote unc1rlm1 Quote  Post ReplyReply Direct Link To This Post Posted: April-02-2017 at 5:06pm
me too lol

Bob Morehead
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Steve Halpern View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steve Halpern Quote  Post ReplyReply Direct Link To This Post Posted: April-02-2017 at 7:53pm
For folks that cannot get into the support forum check this:

1. Go to http://ultimatetraffic.flight1.net/forumreg.htm and register there. Note #2 below.

2. If you use a coupon to upgrade from UT2, use your original UT2 order information, not the UTLive order information.

3. Make sure you did not already register UT2 under another user name.
Steve Halpern

Flight One Software
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nels View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nels Quote  Post ReplyReply Direct Link To This Post Posted: April-14-2017 at 12:59pm
Steve, I also cannot access this forum. I have tried all of your suggestions and nothing works. It is very frustrating to say the least. I have tried using all the information I have. I did use the cupon and followed your suggestions but using the old Ultimate Traffic 2 certificate numbers when logging in. Nothing works as far as your suggestions go. Any help would be appreciated.

Thanks

Nelson Lyon
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nels View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nels Quote  Post ReplyReply Direct Link To This Post Posted: April-14-2017 at 1:03pm
Sorry Steve, how do I find out if I registered UT2 under a different user name. Where is this information???

Thanks  Nelson
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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: April-15-2017 at 8:27pm
Originally posted by nels nels wrote:

Sorry Steve, how do I find out if I registered UT2 under a different user name. Where is this information???

Thanks  Nelson


Please create a ticket at http://www.flight1.com/ticket.asp and I can help you further there.
Keep the Blue Side UP!

Jeff Smith --x-O-x--
Flight One Software
Sales Support
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