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Cannot access UTL Licensed Users Area

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TurboGuru View Drop Down
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Joined: April-05-2010
Points: 4
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    Posted: February-17-2019 at 9:38am
Hi

I cannot access the UTL Licensed support area despite having followed the instructions many times. I need access to read some relevant support topics to help with my recent purchase of UTL.

My username in the this forum matches that of my Flight1 Forum account. AND I have been to:


...multiple times to register my product  against the username (CERT ID) - it tells me:

The username you entered (TurboGuru) is already a licensed member and does not need an additional registration! If this is in error, please check your forum username

Please contact Flight1.com Customer Service if you requre further assistance.

... yet I am still unable to access the UTL Support area!

Please can you update my forum account with the necessary privileges.

Thanks.
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Namsa1508 View Drop Down
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Joined: June-10-2018
Location: Hamburg
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Namsa1508 Quote  Post ReplyReply Direct Link To This Post Posted: February-18-2019 at 10:28am
Same here !
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TurboGuru View Drop Down
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Joined: April-05-2010
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TurboGuru Quote  Post ReplyReply Direct Link To This Post Posted: February-18-2019 at 2:39pm
Originally posted by Namsa1508 Namsa1508 wrote:

Same here !

All solved!

I now have access to the support area for UT Live.

Send a ticket to Flight1, explaining the issue:

http://www.flight1.com/ticket.asp

Smile
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snegron51 View Drop Down
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Joined: November-17-2016
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Post Options Post Options   Thanks (0) Thanks(0)   Quote snegron51 Quote  Post ReplyReply Direct Link To This Post Posted: April-01-2019 at 3:58pm
same here!Angry
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snegron51 View Drop Down
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Joined: November-17-2016
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Post Options Post Options   Thanks (0) Thanks(0)   Quote snegron51 Quote  Post ReplyReply Direct Link To This Post Posted: April-01-2019 at 4:00pm
I cannot access the UTL Licensed support area despite having followed the instructionsAngry
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